Your Application Process

Thank you for your interest in making Creekstone your new home!

We pride ourselves on helping to make your move as easy as possible. 

Please feel free to contact us at the Leasing Office 585-249-8199 with any questions.

We have an Online Application Portal for your convenience.

 

How does your online application portal work?

Step 1: Sign Up
Start by creating an account. You will receive a confirmation email with a secure link to our electronic application form.
 
Step 2: Submit Your Application
Complete the required fields to help us understand your housing needs. A member of the Creekstone team will contact you once your application is reviewed.
 
Once approved, you will be asked to confirm your preferred home style and move date. If your preferred floor plan options are unavailable, you can join our waiting list.

Additional Questions you may have about the application process:

The information and documents required for application review are income/employment verification, rental history, and a valid photo ID for all occupants over 18.

Once your application is approved, we’ll arrange a time for you to sign your lease. At that time, a security deposit equal to one month’s rent is due, along with the pet cleaning fee if applicable. Your first month’s rent is due when you pick up your keys.

Once your application is approved & we have a move-in date for your new home, you will be required to sign a Lease Agreement. The security deposit is equal to one month’s rent. Your first month’s rent will be due upon move-in.

After the application is filled out and accepted. If there is no availability for the type of style of home that you are looking for, you will be given the option of being added to our waiting list.